Kenya Network Information Centre (KeNIC) is a registry charged with the sole responsibility of administering, managing and operating the dotKE domains in Kenya.

KeNIC is an equal opportunity employer.

For more information about KeNIC kindly visit our website

Vacancy: Marketing Intern

Process: Marketing and Communication

Job Title: Marketing Intern

Reporting to: Sales and Marketing Manager

Location: KeNIC


  1. Answer calls, respond to emails and make follow up calls

  2. Initiating required actions for response to customer service requests for order changes, including the maintenance of order/customer information files and communicating changes to the appropriate personnel/departments.

  3. Informs clients by explaining procedures; answering questions; providing information.

  4. Accessing the company’s internal systems to obtain and extract order information and providing customer service management with the data for inclusion in various scheduled and special reports

  5. Participating and providing expertise as a member of the customer service’s and marketing departmental team.

  6. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

  7. Maintains call center database by entering information.

  8. Supporting the marketing team with marketing activities

  9. Providing support for marketing events and exhibitions as required

  10. Assisting in digital marketing

  11. Any other other duties assigned.

 Skills and Qualifications:

  • Degree or Diploma in marketing

  • Personable, presentable and articulate.

  • Computer proficient with Microsoft Office,

  • Communication skills, Phone skills, interpersonal skills, problem solving skills


 Application Process

 To apply for the above position, kindly send your cover letter and CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

 Applications should reach KeNIC on or before 12th September 2018