Required Transfer Documents

The following documents are required for transfer procedures only.

For Domains under the classification of .co.ke, .ne.ke and .or.ke, a Registration Certificate from the Registrar of Companies, a Certificate of Incor-operation or an equivalent.

Individuals or Persons (non-entities) who register domains under the above mentioned criteria will require to submit Copies of their Personal Identification Numbers or an equivalent.

The Domains under the classification of .ac.ke and .sc.ke will require a Registration Certificate from the Ministry of Education, Science and Technology.

GO.KE domains require a Registration Authorization Letter from the Director, Government IT Services (Ministry of Finance).

Change of Administrative Entity Contact ID:

The Administrative Entity ID has overall rights to the Entity and the domains owned by the Entity. A change to of the Administrative Entity Contact ID would effect all domains registered or owned by the Entity. To control the security issues that may arise out of such a change, Only;

1. The Administrative Entity Contact ID can change or transfer  from one USERID to another USERID.
2. And will facilitate the transfer of the Administrative Entity Contact ID.

The Off-line procedure requires the Required Transfer Documents for the Entity to be submited. Also required are Identification documents for the Administrative authority. The Administrative authority is the Contact person responsible at the Entity. The Identification Document could be Either a passport or an ID card number.

Please complete the Transfer Administrative Entity Contact ID form

Change of Domain DNS Delegation:

The change of the domain DNS delegation servers is processed online. Three out of the four Contacts ID of a Domain can change the domain DNS delegation servers.

These are:

1. Administrative Entity Contact ID.
2. Domain Administrative contact ID.
3. Domain Technical Contact ID.

Transfer of Domain Administrative Contact ID:

Transfer of the Domain Administrative Contact is an Online process.

The current Domain Administrative Contact has an option to resign his post and transfer the functions to the Administrative Entity Contact ID.

The Administrative Entity ID has the rights to change the Domain Administrative Contact ID from the online interface.

Domain Transfer to New Entity:

To improve on the security of the Entity Transfer process, it has been deemed necessary to process off-line. The transfer process requires, Required Transfer Documents for the Entity and Identification documents for the Administrative authority of the entity.

The Administrative authority is the Responsible contact person at the Entity.

The Identification Document could be Either a passport or an ID card number.

Please complete the Domain Transfer to New Entity form.

Transfer of Domain Billing Contact ID

Transfer of the Domain Billing contact ID is an online process.

The current Domain Billing Contact can be changed by:

1. The Domain Administrative Contact can change the Billing Contact ID from the online interface.
2. The Administrative Entity Contact ID can change the Billing Contact ID for the Domain via the online interface.
3. The Billing contact ID has an option to resign and transfer the billing contact to Entity's Admin. Contact ID.

Option (c) is applicable only when the Domain Billing Contact ID is not same as Entity Admin Contact ID.

Transfer of Domain Technical Contact ID:

Transfer of the domain technical contact is an online process. The current Domain Technical Contact can be changed by:

1. The Domain Administrative Contact ID has rights to change the Technical Contact ID from the online interface.
2. The Administrative Entity Contact ID has rights to change the Technical Contact ID for the Domain via the online interface.
3. The Technical contact ID has an option to resign and transfer the technical contact to Entity's Admin Contact ID.
Option (c) is applicable only when the Domain Technical Contact ID is not same as Administrative Entity Contact ID.

Forgotten User ID Password?

If you have forgotten your User ID password, attempt to logon using your userID. When the system detects the incorrect password, a "REMIND" option is provided.

Selecting the "REMIND" option will prompt the system to send the UserID an email with the "Reminder Phrase".

Please follow the instructions of the email received if the "Reminder Phrase" does not help.

User Identification Cancellation

The system does not allow for User ID Cancellations.

An Inactive or unused ID will however be removed automatically by the system after a preset period.